Privacy Policy Santo Domingo Hotel

In accordance with the principles of legality, loyalty and transparency, Hotel Santo Domingo makes this Confidentiality Policy available.

¿Who is responsable for the processing of your data??



VAT NUMBER: B78471455

HEAD OFFICE: Plaza de Santo Domingo 13, 28013, MADRID


Phone: 915487180

If you have contracted our services, you are accepting that we transfer your personal data to the entity FLEXMYROOM INSURETECH, S.L. located in Benidorm (03503-Alicante), Calle Gerona, 13, Local CA 18, and with CIF (Tax Identification Code) number B42687616, with the sole purpose that you can benefit from the insurances that this entity offers.

This entity will cancel your personal data when the service has ended and the legally established deadlines have been met.

You can exercise your rights of access to data, rectification or deletion of data, limitation of the use of data, opposition to the use of data and portability of data at the email address:

What use is made of the personal data obtained?

HOTEL SANTO DOMINGO uses the information obtained for the following purposes:

  • To manage the reservation of suites and rooms. 
  • To manage the hiring of salons and spaces for events and other services..
  • To manage the delivery of the information requested through the contact application or via telephone.
  • To facilitate our offers and promotions through the delivery of electronic communication..

How long will HOTEL SANTO DOMINGO keep your personal data for?

Your data will be kept for the minimum time required in each case to provide the requested service in a correct manner, as well as to comply with the responsibilities or any other legal requirement derived from such service.

What is the legitimation for processing your data?

The legal basis for processing your personal data is the following:

  • Execution of a potential and/or entered contractual relationship when reserving a suite or a room.
  • Execution of a potential and/or entered contractual relationship carried out when hiring salons for celebrations and other events.
  • Consent when information is requested through an application or by the telephone.
  • Consent or legitimate interest in the delivery of comercial correspondence.

The information we request is appropriate, pertinent and strictly necessary. In no case is the user obliged to provide it; however, not providing such information might affect the purpose of the service or might make it impossible to render it.

Who will your data be communicated to?

HOTEL SANTO DOMINGO will communicate your data to Sando Restauración & Catering S.L. companies in order to adequately manage the reservation of the restaurant services or the room reservations that include breakfast. Your data will not be granted to third parties except due to legal obligation or after expressly informing you of this.

What are your rights when you provide us with your data?

The Data protection rights granted to the interested parties are: 

  • Rights to request access to the personal data of the interested party. 
  • Rectification or cancellation rights. 
  • Rights to oppose. 
  • Rights to request the limitation of its processing. 
  • Rights to the portability of data. 

The holders of the provided personal data shall be able to execute their rights of personal data protection by sending a written communication to HOTEL SANTO DOMINGO’s head office or to the e-mail address enabled for this purpose,, including in both cases a photocopy of their DNI or any other identification document. 

Forms, applications, and more information about their rights are available on the national control authority’s website, the Spanish Agency for Data Protection (Agencia Española de Protección de Datos), hereafter AEPD,

Can I withdraw my consent?

You have the possibility and the right to withdraw your consent previously granted for any specific purpose without it affecting the legality of the processing based on any consent given previously to its withdrawal. 

Where can I complain if I think my data is not being handled correctly?

If holders consider that their data is not being dealt with correctly by HOTEL SANTO DOMINGO, they can address their claims to the email address or to the corresponding authority for data protection, the AEPD being the appropriate agency within the national territory,  

Security and updating of your personal data 

In order to safeguard your personal data, we inform you that  HOTEL SANTO DOMINGO has adopted all necessary technical and organizational measures to guarantee the security of the provided personal data. All these steps have been taken to avoid any alteration, loss, or non-authorized management or access to your data, according to the valid legislation, bearing in mind that total security does not exist. 

Maintaining your data updated is important for us; therefore, you are kindly requested to notify us of any changes to your data. 


HOTEL SANTO DOMINGO informs you that all the staff involved in processing your data will treat it with maximum diligence and confidentiality. We will not transfer or communicate your data to third parties, except in those cases stipulated by law, or if the interested party has expressly authorized us to do so. 

Terms and Conditions Travel Insurance Extra

By contracting our services you are authorizing us to transfer your personal data to the company FLEXMYROOM INSURETECH, S.L., domiciled in Benidorm (03503 – Alicante), Calle Gerona, 13, Local CA 18, and with CIF number B42687616, with the sole purpose of protecting your reservation enjoying the services and insurance products offered. Only the data strictly necessary for the activation of the insurance (name and surname, identity number, postal address and contact information) will be transferred, in our common interest. This entity will cancel your personal data when the service has ended and the legally established deadlines have been met. You can exercise your rights of access, rectification, deletion, limitation of treatment, data portability, and opposition to treatment and not be subject to automated decisions at the email address